Hiring for a Top MNC - Background verification company - International Support for Bangalore Location.

Job Overview

Customer Service Representative (Fresher) role in Bengaluru, India. Full-Time position with Mind Click offering strategic HR services. Salary range varies.

Qualifications and Skills

• 1. Phone Etiquette and strong communication skills.
• 2. Skilled in multi-tasking and handling customer inquiries efficiently.
• 3. Interpersonal skills and a customer-centric approach.
• 4. Ability to maintain professionalism and etiquette in all interactions.
• 5. Strong voice and clear communication abilities.
• 6. Prior experience in customer service is a plus.

Roles and Responsibilities

• 1. Provide exceptional customer service via phone and email interactions.
• 2. Resolve customer inquiries and issues in a timely and professional manner.
• 3. Maintain accurate customer records and documentation.
• 4. Collaborate with the team to improve overall customer satisfaction.
• 5. Adhere to company policies and procedures.