Company Overview

Mind Click is a renowned HR and Corporate Gifting company located in Bangalore, India. Our team of expert consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services. We specialize in permanent employment, contract-to-hire, and statutory compliance.

Hiring for Bangalore Location [ WALK_IN INTERVIEW ]

For more details contact

Ojashwini @ 7019506852

Email your resume to ojashwini@mindclick.co.in

Qualifications and Skills

• 1-5 years of experience in customer service, preferably in an international voice support role
• Excellent communication skills, both verbal and written
• Strong phone etiquette and ability to handle challenging customer interactions
• Skilled multi-tasker with the ability to prioritize and manage time effectively
• Professional etiquette and ability to interact with customers of diverse backgrounds
• Proficiency in data entry and computer skills
• Strong interpersonal skills and ability to work well in a team
• Previous BPO experience is a plus

Roles and Responsibilities

• Handle inbound and outbound customer service calls in a professional and courteous manner
• Assist customers with inquiries, complaints, and requests
• Provide information about products and services
• Resolve customer issues and ensure customer satisfaction
• Maintain accurate and detailed customer records
• Perform data entry tasks accurately and efficiently
• Collaborate with team members to achieve customer service goals
• Adhere to company policies and procedures
• Stay updated with product knowledge and industry trends