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Customer Care Representative

Chandigarh
Full-Time
Junior: 1 to 3 years
15K - 22K (Per Month)
Posted on May 15 2023

About the Job

Skills

Telecalling
sales
Customer Service

Responsibilities:

·        Studying the details of each offering and remaining abreast of updates to the offerings/ products/ services

·        Answering inbound and outbound calls

·        Obtaining and updating lists of individuals' contact details

·        Calling active and budding clients to encourage the purchase of items

·        Addressing clients' uncertainties, grievances, and suggestions on time

·        Noting important details of each conversation

·        Communicating verbal acceptances of offers to our sales team for closing

·        Recording all successful and unsuccessful attempts to close sales

·        Attending regular team meetings to clarify progress and performance-related expectations

·        Conducting each of your functions with the utmost respect, regardless of others' dispositions

Requirements:

·        Graduation - Candidates waiting for their final year's results can also apply

·        Prior experience as a telecaller or similar will be an added advantage

·        Proficiency in CRM tools like Zoho and Microsoft productivity tools will be a definite plus

·        Fluent in English and Hindi

·        Completion of a sales-related training program is preferred

·        Computer literate with on-hands experience on Excel

·        Superb verbal communication

·        Ability to switch your communication style on a whim

·        Superb interpersonal, research, and record-keeping skills

·        Capacity to receive critique without internalizing it

Who Can Apply:

·        Who are energetic and passionate to earn

·        Is a team player and self-starter

·        Who is ready to make 150-200 calls daily

·        Who has the ability to seize opportunities to upsell our products

·        Can start working immediately

·        Have relevant interests and skills

·        Women wanting to start/ restart their career/ on a career break can also apply

Perks:

·        Day shift - 9:30 AM till 6:30 PM IST

·        Incentives based on Sales - you can earn more than your fixed salary every month

·        Quarterly Performance Bonus

·        Extra Monthly Bonus

·        Fixed Sunday offs

Number of Openings: 30

Location: Work from office - located @ V.I.P. Road, Zirakpur

  • Salary: Upto 21K INR per month: 18K INR during probation (2-months) and 21K INR post successful completion of probation (with Sales target)

About the company

We provide intelligent contact center, back office and business solutions. We can help you build and expand your business.

Industry

Business Consulting and S...

Company Size

2-10 Employees

Headquarter

Chandigarh