Customer Care Representative
Customer Care Representative122
Applications
122
Applications
Not Accepting Applications
About the Job
Skills
Responsibilities:
· Studying the details of each offering and remaining abreast of updates to the offerings/ products/ services
· Answering inbound and outbound calls
· Obtaining and updating lists of individuals' contact details
· Calling active and budding clients to encourage the purchase of items
· Addressing clients' uncertainties, grievances, and suggestions on time
· Noting important details of each conversation
· Communicating verbal acceptances of offers to our sales team for closing
· Recording all successful and unsuccessful attempts to close sales
· Attending regular team meetings to clarify progress and performance-related expectations
· Conducting each of your functions with the utmost respect, regardless of others' dispositions
Requirements:
· Graduation - Candidates waiting for their final year's results can also apply
· Prior experience as a telecaller or similar will be an added advantage
· Proficiency in CRM tools like Zoho and Microsoft productivity tools will be a definite plus
· Fluent in English and Hindi
· Completion of a sales-related training program is preferred
· Computer literate with on-hands experience on Excel
· Superb verbal communication
· Ability to switch your communication style on a whim
· Superb interpersonal, research, and record-keeping skills
· Capacity to receive critique without internalizing it
Who Can Apply:
· Who are energetic and passionate to earn
· Is a team player and self-starter
· Who is ready to make 150-200 calls daily
· Who has the ability to seize opportunities to upsell our products
· Can start working immediately
· Have relevant interests and skills
· Women wanting to start/ restart their career/ on a career break can also apply
Perks:
· Day shift - 9:30 AM till 6:30 PM IST
· Incentives based on Sales - you can earn more than your fixed salary every month
· Quarterly Performance Bonus
· Extra Monthly Bonus
· Fixed Sunday offs
Number of Openings: 30
Location: Work from office - located @ V.I.P. Road, Zirakpur
- Salary: Upto 21K INR per month: 18K INR during probation (2-months) and 21K INR post successful completion of probation (with Sales target)
About the company
Industry
Business Consulting and S...
Company Size
2-10 Employees
Headquarter
Chandigarh