Role : Client Delivery Technical Analyst

Duration : 1 year ( renewed term to term )

Location : Remote India

Job Description:

• Accountable for the success of the client’s Implementation: works towards a smooth, efficient deployment & integration experience and go-live
• Receives hand-off of documented client solutions from the sales engineering team and prepares the implementation plan
• Engages with the customer’s teams to assist in the correct implementation, integration, testing, and go-live process
• Documents the client’s integrated solutions: Features integrated, SDKs used, sales flows, customer journey, special requirements, or setup
• Responsible for the end to end certification process, client integration signoff and handoff to post sales team
• Creates client facing code samples and Contributes relevant content to the developer center
• Prepares collateral to handover to Support\VIP team
• Collaborating with cross-functional teams to support product roll-outs and provide input on future feature sets and

 Capabilities :

• Tracking all integration projects in Salesforce
• Escalating issues and proposing improvements to the Development, Product, and/or Operations teams
• Providing training to other teams as required
• Working knowledge of XML, JAVA, REST, SOAP etc
• Basic knowledge of SQL, including ability to author ad-hoc database queries.
• Is comfortable writing code in Ruby, Python, JavaScript, Java and enjoys learning new languages and technologies.
• Has experience integrating Paysafe APIs (major plus)
• Experienced integrating RESTful APIs into web applications (a plus)
• Is experienced with Github or the likes.