Our fast-growing company is in need of a reliable Desktop Support Specialist to join our dedicated team of professionals. Our ideal candidate is detail-oriented and can work in an office environment with other specialists. As a Desk Support Specialist, you will be responsible for monitoring technology trends and providing guidance on the incorporation of modern technology into the company’s existing programs. We are looking for a team player with strong interpersonal skills and is able to multitask and work under deadlines. A Bachelor's degree in Computer Engineering or related field is required.Our fast-growing company is in need of a reliable Desktop Support Specialist to join our dedicated team of professionals. Our ideal candidate is detail-oriented and can work in an office environment with other specialists. As a Desk Support Specialist, you will be responsible for monitoring technology trends and providing guidance on the incorporation of modern technology into the company’s existing programs. We are looking for a team player with strong interpersonal skills and is able to multitask and work under deadlines. A Bachelor's degree in Computer Engineering or related field is required.

• Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices.
• Install and configure desktop computer hardware, software and peripherals using standard procedures.
• Accountable for the continuous support and future planning needs of the company’s desktop environment
• Collaborate with vendors to troubleshoot and resolve issues
• Assess new product versions and recommend upgrade schedules
• Create and maintain software images
• Bachelor's degree in Computer Engineering or related field
• Minimum 2 years of related work experience
• Superb customer service skills
• Exceptional analytical and problem-solving skills
• Working knowledge of PC and MAC hardware
• Understanding of imaging software