Desktop Support engineers should have the following skills and qualifications:

·   Understanding of Windows operating systems, hardware, software, and networking.

·   Experience with Windows/Linux/Mac OS environments.

·   Knowledge of SaaS (Software as a Service) and other hosting protocols for software.

·   Understanding of advanced technical skills like programming experience or network security experience.

·   Excellent problem-solving and multitasking.

·   Excellent communication skills both in written and spoken.

·   A strong capacity for problem-solving and critical thought.

·   Able to work both independently and in a team.

·   Providing prompt, courteous, and professional customer service.

·   Excellent knowledge Ms outlook/Office 365.

·   Graduation Mandatory.