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Supervisor
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Supervisor
Not Accepting Applications
About the Job
Skills
Opening for team leader for Collection Process for one of the leading NBFC Sector.
Salary 27000 to 30000 per month Including PF
Job Location - Ghansoli
Job Role
• On-the-job Product Training of new joinees
• Maintain MIS for Allocated Pool
• Tracking Callers productivity
• Inspire / motivate callers to achieve targets
• Sending Pick-up files to FPRs
• Co-ordinate with product field FPRs
• Identifying critical cases and act accordingly
• Prepare strategies for achieving Team targets
• Coordinate with Collection agencies
• Handling Escalation calls /agitated customers
• Performance review of callers on daily weekly monthly basis
• Plan for absenteeism in the team and ensure smooth work flow
• Liaise between different departments
Key Responsibilities
• Graduation (Any Stream) but Mandatory
• Good communication skills
• Knowledge of Ms Excel
• Orientation towards working with people
• Management skills in terms of maintaining people and work
• Good Leadership skills
• Knowledge of collections process, specifically domestic collections
• Passionate towards achieving targets
About the company
Company Size
2-10 Employees
Headquarter
Mumbai
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