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Collection Team Leader
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Collection Team Leader14
Applications
14
Applications
Navi Mumbai
Full-Time
Junior: 1 to 3 years
₹ 27K - ₹ 30K (Per Month)
Posted on May 06 2024
About the Job
Skills
Performance Management
Collection Strategy
Problem Solving
Team Management
Dialer Management
Employee Retention
Urgently require Team Leader/ Supervisor for collection Process
Experience- 1 to 2 years
Location - Ghansoli
- On-the-job to Product Training of new joiners
- Maintain MIS for Allocated Pool
- On-the-job Product Training of new joiners
- Maintain MIS for Allocated Pool
- Tracking Callers properly
- Inspire / motivate callers to achieve targets
- Sending Pick-up files to FPRs
- Co-ordinate with Bank FPRs
- Identifying critical cases and act accordingly
- Prepare strategies for achieving Team targets
- Coordinate with Collection agencies
- Handling Escalation calls /agitated customers
- Performance review of callers on daily weekly monthly basis
- Plan for absenteeism in the team and ensure smooth work flow
- Liaise between different departments
- Graduation (Any Stream)
Desired Candidate Profile
- 3 to 4 yrs of relevant experience.
- Good communication skills
- Knowledge of MS Excel
- Orientation towards working with people
- Management skills in terms of maintaining people and work
- Good Leadership skills
- Knowledge of collections process, specifically domestic collections
- Passionate towards achieving targets
- On-the-job training.
- Performance Reporting
- Maintaining MIS
Pay: ₹27,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor's (Preferred)
Experience:
- Team Leader: 1 year (Preferred)
About the company
Melda HR Services is one of the leading HR Recruiting and Consultant Firm to provide you with the complete business solutions. Founded in early 2021 we are rapidly growing firm of professionals, committed to deliver high standard services to our clients having a team of professionals with vast experience in the field of recruitment process out sourcing with latest database of candidates in almost ...Show More
Melda HR Services is one of the leading HR Recruiting and Consultant Firm to provide you with the complete business solutions. Founded in early 2021 we are rapidly growing firm of professionals, committed to deliver high standard services to our clients having a team of professionals with vast experience in the field of recruitment process out sourcing with latest database of candidates in almost every vertical today, with a vast clientele. ...Show Less
Company Size
2-10 Employees
Headquarter
Mumbai
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