Call Center Manager
Call Center Manager264
Applications
264
Applications
Mumbai
Full-Time
Executive (10+ years)
₹ 9L - ₹ 13L (Per Year)
Posted on Sep 30 2022
About the Job
Skills
Job Description for Center Manager - Collection Telecalling
Role :Center Manager
Minimum Qualification : Graduate
Total Work Experience : 8 -15 Years
Relevant Work Experience : 5-10 Years
Business Vertical : Collections Telecalling
Product : SF , Lending & AF
Key Skills/JD:
- Managing the process and productivity for the assigned center.
- Managing a team of min 1 Collection Manager , 4 Team Manager with a team of 200+ telecallers.
- Conduct risk based assessments on processes in order to better determine areas of focus for internal controls.
- Developing, implementing and Monitoring Compliance.
- Training & developing the team on processes and collection strategies.
- Maintaining MIS and weekly trackers on the quality, process and training.
- Dialer management .
- Works in close co-ordination with the Collection manager's in delivering assigned Target.
Location - Mira Road
Job Type: Full-time
Salary: 10,00,000 - ₹ 12,00,000 per year
About the company
Melda HR Services is one of the leading HR Recruiting and Consultant Firm to provide you with the complete business solutions. Founded in early 2021 we are rapidly growing firm of professionals, committed to deliver high standard services to our clients having a team of professionals with vast experience in the field of recruitment process out sourcing with latest database of candidates in almost ...Show More
Melda HR Services is one of the leading HR Recruiting and Consultant Firm to provide you with the complete business solutions. Founded in early 2021 we are rapidly growing firm of professionals, committed to deliver high standard services to our clients having a team of professionals with vast experience in the field of recruitment process out sourcing with latest database of candidates in almost every vertical today, with a vast clientele. ...Show Less
Company Size
2-10 Employees
Headquarter
Mumbai
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