Customer Care Executive

Lucknow District
Full-Time
Fresher: Less than 1 year
15K - 18K (Per Month)
Posted on Aug 24 2024

About the Job

Skills

Excellent communication skills
Time management
Empathy
Problem-solving
Patience
Active listening
Conflict resolution
Adaptability

Job Title: Customer Care Executive


Company Name: Medhaj Techno Concept Pvt. Ltd.


Job Location: Lucknow


Email: cv@medhaj.com


Contact Number: 8090554086


Job Description:


We are seeking a highly skilled and enthusiastic Customer Care Executive to join our team at Medhaj Techno Concept Pvt. Ltd. in Lucknow. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.


Responsibilities:


- Handle customer inquiries and resolve issues via phone, email, and chat

- Provide product information and solutions to customers

- Manage customer complaints and escalate issues when necessary

- Meet or exceed customer satisfaction and sales targets

- Collaborate with internal teams to resolve customer issues

- Maintain accurate records of customer interactions


Requirements:


- 12th pass or Graduate in any discipline

- 1-2 years of experience in customer care or related field

- Excellent communication and problem-solving skills

- Ability to work in a fast-paced environment

- Strong customer service skills and positive attitude

- Proficiency in MS Office and CRM software


What We Offer:


- Opportunity to work with a dynamic team and grow with our company

- Professional development and training opportunities

- Incentives for meeting or exceeding targets


How to Apply:


If you are a motivated and customer-focused individual, please send your resume and cover letter to cv@medhaj.com or call us at 8090554086. We look forward to hearing from you!

About the company

Medhaj Techno Concept Pvt. Ltd., AN ISO 9001:2015; 14001:2015 & 27001:2013 Company incorporated in 2007 is one of the fastest growing infrastructure consultancy firms in India. Medhaj brings together professionals from diverse disciplines with complementary skills. We offer a wide range of consultancy services, particularly in the areas of pre-project advisory, design engineering, smart grid, proj ...Show More

Industry

Business Consulting and S...

Company Size

1001-5000 Employees

Headquarter

Lucknow, Uttar Pradesh

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