Job Title: Customer Care Executive

Company Name: Medhaj Techno Concept Pvt. Ltd.

Job Location: Lucknow

Email: cv@medhaj.com

Contact Number: 8090554086

Job Description:

We are seeking a highly skilled and enthusiastic Customer Care Executive to join our team at Medhaj Techno Concept Pvt. Ltd. in Lucknow. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.

Responsibilities:

- Handle customer inquiries and resolve issues via phone, email, and chat

- Provide product information and solutions to customers

- Manage customer complaints and escalate issues when necessary

- Meet or exceed customer satisfaction and sales targets

- Collaborate with internal teams to resolve customer issues

- Maintain accurate records of customer interactions

Requirements:

- 12th pass or Graduate in any discipline

- 0-2 years of experience in customer care or related field

- Excellent communication and problem-solving skills

- Ability to work in a fast-paced environment

- Strong customer service skills and positive attitude

- Proficiency in MS Office and CRM software

How to Apply:

If you are a motivated and customer-focused individual, please send your resume and cover letter to cv@medhaj.com or call us at 8090554086. We look forward to hearing from you!