Job Overview

Technical Support Executive role at Mazenet Solutions - Full-Time position in Hyderabad, ideal for Freshers with less than 1 year of experience. Join a team of dedicated professionals in the IT service industry.

Qualifications and Skills

• Cloud Computing
• Technical Support
• Customer Service
• Google Workspace
• Strong communication skills
• Excellent Troubleshooting abilities

Roles and Responsibilities

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve technical issues effectively and efficiently
• Collaborate with internal teams to ensure prompt issue resolution
• Document customer interactions and solutions for future reference