Technical Support
Technical Support108
Applications
108
Applications
About the Job
Skills
Company Overview
Mazenet Solution is an IT service company with 201-500 employees headquartered in Chennai. For more information, visit www.mazenet.com
Job Overview
Technical Support role at Mazenet Solution for fresher with less than 1 year of experience in Hyderabad. Full-time employment with essential skills in Google Ads, Pay Per Click (PPC), Digital Marketing, PPC Bid Management, Customer Support, and Technical Support.
Qualifications and Skills
- Knowledge of Google Ads and Pay Per Click (PPC)
- Understanding of Digital Marketing principles
- Experience in PPC Bid Management
- Excellent customer support and communication skills
- Ability to provide efficient technical support to customers
Roles and Responsibilities
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to software products
- Document and escalate complex technical issues to the appropriate teams
- Assist in testing new software releases and updates
- Deliver outstanding customer service and ensure customer satisfaction
Eligibility Criteria:
• 2019, 2020, 2021 & 2022, 2023 batch of any degree.
• Consistent academic record of 50% in 10th, 12th, UG.
• Maximum of 2 years of education gap and not beyond year experience candidates.
• Flexible to relocate to anywhere in India and work in any shift or domain.
• Strong written and verbal communication.
• Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge
About the company
Industry
IT service
Company Size
201-500 Employees
Headquarter
Chennai
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