Technical customer support

55

Applications

Hyderabad
Full-Time
Fresher: Less than 1 year
3L - 3L (Per Year)
Posted on Apr 17 2024

About the Job

Skills

communication
Customer service
Problem Solving
customer support
Google Workspace
Technical Support


Qualifications and Skills


  • Strong communication skills
  • Excellent customer service attitude
  • Effective problem-solving abilities
  • Experience in customer support is a plus
  • Knowledge of technical support tools and systems


Roles and Responsibilities


  • Provide technical assistance to customers via phone, email, or chat
  • Troubleshoot and resolve technical issues
  • Document customer interactions and solutions
  • Collaborate with the technical team to address escalated issues
  • Ensure customer satisfaction and retention


Eligibility Criteria:


     2020 &2021&2022& 2023

    Bachelor's Degree (Any degree)

    Consistent academic record of 60% in 10th, 12th, UG.

    Maximum of 2 years of gap in education and not beyond.

     0-1 year experience candidates.

     Strong written and verbal communication.

     Excellent probe problem-solving analytical skills, combined with impeccable business judgement and industry knowledge




About the company

www.mazenet.com

Industry

IT service

Company Size

201-500 Employees

Headquarter

Chennai

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