Process Executive
Process Executive9
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About the Job
Skills
Company Overview
Mazenet solution is an IT service company with a strong presence in the industry. With over 201-500 employees, Mazenet solution strives to deliver excellent services to its clients. Headquartered in Chennai, Mazenet solution provides a wide range of IT solutions to various businesses.
Job Overview
We are hiring a Process Executive for Mazenet solution, a leading IT service company with 201-500 employees. As a Process Executive, you will be responsible for handling customer service and support tasks. This is a full-time position located in Gurgaon, Haryana, India. We are looking for a Fresher with less than 1 year of experience.
Job Details:
Designation: Process Executive
CTC: INR 3.5 LPA
Job Location: Gurgaon
Training Duration: 27 Days
Shift: Rotational
Roles and Responsibilities:
- Responsible for the end user's Google Ads accounts.
- Support End users on issues related to their accounts on Google Ads Billing, Policy, and other operational issues through all channels – Chat (Highest %), Email & Phone.
- Stay updated with Google Ads trends.
- Provide new strategies to the end user for hassle-free Google Ads promotions.
Interview Details:
Mode: Virtual(From client)
Level 1:Telephonic Interview
Level 2: Aptitude Test
Level 3: HR Discussion
Eligibility Criteria:
• 2020, 2021 & 2022, 2023 batch of any degree.
• Consistent academic record of 50% in 10th, 12th, UG.
• Maximum of 2 years of gap in education and not beyond year experience candidates.
• Flexible to relocate to anywhere in India and work in any shift or domain.
• Strong written and verbal communication.
• Knowledge of Google’s ad product.
• Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge
Selection Process:
Step 1:Eligibility as per MNC’s specification
Step 2:Virtual Test by Client
Step 3:Training @Mazenet with LOI
Step 4:Final Interview by MNC
Step 5: Offer Letter and On-Boarding
About the company
Industry
IT service
Company Size
201-500 Employees
Headquarter
Chennai
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