Customer support executive

46

Applications

Gurgaon
Full-Time
Fresher: Less than 1 year
3L - 4L (Per Year)
Posted on Mar 15 2024

About the Job

Skills

Communication
Problem Solving
customer handling
non voice
Bpo
Business Process Outsourcing (BPO)

Job Details:

Designation: Process Executive


Roles and Responsibilities:

Responsible for the end user's Ads accounts.

Support End users on issues related to their accounts on Ads Billing, Policy, and other operational issues through all channels – Chat (Highest %), Email & Phone.

Stay updated with Ads trends.

Provide new strategies to the end user for hassle-free Ads promotions.


Interview Details:


Level 1:Telephonic Interview

Level 2: Aptitude Test

Level 3: HR Discussion


Eligibility Criteria:

• 2020, 2021 & 2022, 2023 batch of any degree.

• Consistent academic record of 50% in 10th, 12th, UG.

• Maximum of 2 years of gap in education and not beyond year experience candidates.

• Strong written and verbal communication.

• Knowledge of ad product.

• Excellent problem-solving and analytical skills, combined with impeccable business judgement and industry knowledge



About the company

www.mazenet.com

Industry

IT service

Company Size

201-500 Employees

Headquarter

Chennai

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