Position: Chief Operating Officer (COO)

Reporting To: Director

Location: Bangalore

Age Limit : 45

Please share cv to contact@mayihelpu.co.in

We are looking candidate from Retail - Segment Only ( Sale and Operation Managment experience Retail outlets - Mens wear , Kids Wear , woment Wear outlet sales and operation )

Job Purpose:

To provide visionary leadership in the development and execution of the company's strategic plans, ensuring profitability, sustainability, and growth while overseeing all operational aspects of the business.

Key Responsibilities:

1.      Strategic Leadership:

●       Work with the Board and senior management to establish long-term goals, strategies, plans, and policies.

●       Lead the development and implementation of the company’s short, medium, and long-term strategy.

●       Bring up to speed the organization in standard and latest retail practices.

●       Ability to leverage the groups manufacturing and sourcing capabilities and make the brand product led.

2.      Operations Management:

●       Oversee daily operations ensuring efficiency, quality, service, and cost-effective management of resources.

●       Fine tune the supply chain process to ensure on time delivery of merchandise.

●       Establishing precise stock level benchmarks from the warehouse to every sales outlet and Replenishment strategies.

●       Formulating category-wise option plans for the season, setting budgets and targets in advance.

●       Ensure the right infrastructure is in place for the company to grow and succeed.

3.      Financial Management:

●       Ensure the company’s fiscal activities are in line with the company’s goals and objectives.

●       Delivering on key financial metrics viz channel –wise NSV, like to like growth managing digital and advertisement.

●       Fine tune the working capital management to ensure on time payments to vendor

●       Responsible for managing a commercial and desirable range and retail environment that meets sales budgets, margin targets, proposed range mix and customer expectations.

●       Oversee financial performance, investments, and other business ventures.

●       Monitor financial performance regularly and adjust strategies as necessary.

4.      Sales & Marketing:

●       Oversee the company's sales and marketing strategies to ensure profitability and growth.

●       Maintain Strong relationship with Large Format Store, Franchise, COFOs, Dealer, Building franchise network, Build retail network, increasing number of retail stores.

●       Holding sales review meetings with the sales team to identify strengths and weaknesses, with the aim of boosting sales and motivating the team.

●       Leverage the brand strength and increase the number of large format stores

●       Implementing processes to consistently track sales budget and profitability metrics against the plan.

●       Boost e-commerce sales by implementing an effective digital marketing strategy.

●       Broaden collaborations with e-commerce platforms.

●       Ensure the brand presence and reputation are consistently elevated in all markets.

●       Controlling discount outflow as per the company’s budget.

5.      Fashion & Design:

●       Analysing international fashion trends and adapting them for the Indian market based on local preferences.

●       Arrive at the brand design template based on sell through and market requirements

●       Update the team with the latest fashion and design trends, guiding them in the direction of these trends.

6.      Human Resources:

●       Foster a corporate culture that promotes ethical practices, encourages individual integrity, and meets social responsibilities.

●       Ensure proper talent management strategies are in place including hiring, training, and retention.

●       Strengthen the team with a performance focused outlook

7.      Risk Management:

●       Identify and address potential risks in the retail industry.

●       Ensure the company's compliance with all legal and regulatory requirements.

8.      Stakeholder Relations:

●       Act as the main point of contact between the Board of Directors and the company’s operations.

●       Overseeing all departments - Sales, E-commerce, Accounts, HR, IT, Design, Project, VM and Retail Planning, Warehouse - while motivating the team towards the organization's objectives.

9.      Corporate Governance:

●       Ensure the company fulfils its responsibilities with regard to governance practices and all necessary documentation.

10.  Continuous Improvement:

●       Drive continuous improvement in all facets of the business through lean methodologies and innovation

Qualifications:

●       Bachelor’s degree in Business Administration or related field. Master’s or other advanced degrees are advantageous.

●       Extensive experience in a senior management role within the retail industry.

●       Proven experience in developing and executing business strategies.

●       Proficiency in decision-making, crisis management, and problem-solving.

●       Strong understanding of corporate finance and performance management principles.

●       Familiarity with diverse business functions such as marketing, PR, finance, etc.

●       Excellent communication, interpersonal, and presentation skills.

Personal Attributes:

●       Strong leadership and organizational skills.

●       Ethical behaviour and integrity.

●       Ability to inspire and motivate a diverse team.

●       Analytical abilities and a data-driven mind-set.

●       Adaptability and resilience to changing environments.