Join our dynamic team as a Customer Service/Customer Support intern at Mavshacklive an ecommerce market place, a subsidiary of IPMovers IT Private Limited! We are looking for a talented individual with excellent English proficiency (spoken and written), MS-Excel skills, and Hindi proficiency (spoken) to provide exceptional support to our valued customers.

As a part of our team, you will have the opportunity to:

1. Interact with customers via phone, email, and chat, ensuring their inquiries and concerns are addressed promptly and professionally.

2. Call our customers for reviews and feedback

3. Maintain customer records, update databases, and generate reports using MS-Excel.

4. Collaborate with other team members to identify and resolve customer problems, escalating complex issues to higher levels as needed.

5. Monitoring and managing shipments.

6. Monitor on NDR shipments and call for their smooth delivery.

If you are a passionate and detail-oriented individual with strong communication and problem-solving skills, this is the perfect opportunity for you. Apply now and become an integral part of our dedicated customer support team at at Mavshacklive an ecommerce market place, a subsidiary of IPMovers IT Private Limited!