Company Overview

Margadarsi Chit Fund Pvt Ltd., a part of the trusted Ramoji Rao Group, is a 62-year-old well-established financial services provider. Renowned for its customer-centric approach, the company offers diversified financial solutions across four Indian states with 123 branches and employs a workforce of 1,001-5,000. Headquartered in Hyderabad, Margadarsi Chit Fund operates within the financial services industry. Discover more at www.margadarsi.com.

Job Overview

Margadarsi Chit Fund Pvt Ltd. is seeking a Recovery Officer for its location in Nizamabad. This full-time junior position requires 0 to 3 years of work experience. The role focuses on debt recovery, customer relationship management, and business development within the financial services landscape, offering an opportunity to work with a customer-centric firm. Candidate must and should have a minimum degree, and FEMALE CANDIDATES SHOULD NOT APPLY, ONLY MALE CANDIDATES PREFERRED.

Qualifications and Skills

• Proven experience in debt recovery practices and techniques for effective financial management.
• Strong strategic planning abilities to devise and implement efficient recovery strategies.
• Excellent negotiation skills (Mandatory skill) to effectively reach settlements with clients.
• Outstanding communication skills (Mandatory skill) essential for clear and persuasive correspondence.
• Proficiency in customer relationship management (CRM) (Mandatory skill) to enhance client satisfaction.
• Analytical skills to assess financial situations and determine appropriate recovery actions.
• Ability to work efficiently under pressure and meet tight deadlines in a fast-paced environment.
• Strong ethical standards and the ability to handle sensitive information with confidentiality.

Roles and Responsibilities

• Conduct timely and effective recovery actions for overdue accounts to minimize financial losses.
• Engage with customers to negotiate payment plans and settlements that benefit both parties.
• Maintain accurate records of all interactions and negotiations with customers for transparency.
• Collaborate with internal departments to streamline the recovery process and improve efficiency.
• Assist in developing and optimizing debt recovery policies and strategies.
• Regularly update management on the progress of recovery actions and outstanding issues.
• Provide exceptional customer service to maintain trust and long-term relationships with clients.
• Handle customer complaints and queries promptly to ensure customer satisfaction and loyalty.