Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the renowned Ramoji Rao Group, is a longstanding and trusted financial service provider with a 62-year history. Known for its customer-centric approach, the company offers diversified financial solutions across various segments. With its headquarters in Hyderabad, Margadarsi operates in the Financial Services industry across four states with 122 branches.

Job Overview

Margadarsi Chit Fund Pvt Ltd. is seeking a dedicated Recovery Cum Development Officer for its locations in Tuni, Mangalagiri, Nellore and Vedayapalem Branches. This full-time junior position requires 0 to 3 years of work experience. The role focuses on debt recovery, customer relationship management, and business development within the financial services landscape, offering an opportunity to work with a customer-centric firm. Candidate must and should have a minimum degree and FEMALE CANDIDATES SHOULD NOT APPLY, ONLY MALE CANDIDATES PREFERRED.

Qualifications and Skills

• Proficiency in customer relationship management, negotiation, and communication skills (Mandatory skill).
• Demonstrated experience in problem-solving within financial contexts, enhancing client relationships and service delivery.
• Prior experience with debt collection strategies and techniques to ensure effective financial recovery processes.
• Strong analytical skills to assess financial situations and develop suitable recovery plans.
• Excellent interpersonal skills, fostering positive interactions and maintaining client trust.
• Ability to work under pressure, managing multiple tasks and deadlines efficiently.
• Adaptability and flexibility, with a willingness to travel within designated regions as required.
• Demonstrated ability to work independently while also functioning effectively as part of a team.

Roles and Responsibilities

• Manage and develop strategies to efficiently recover outstanding debts while maintaining strong client relationships.
• Communicate effectively with clients to discuss their financial situations and provide tailored solutions.
• Ensure compliance with company policies and financial regulations during debt recovery and management processes.
• Track and report on debt recovery progress and achievements to company stakeholders regularly.
• Collaborate with colleagues to develop customer-centric strategies and improve overall service quality.
• Cultivate and maintain robust relationships with clients, ensuring transparency and ongoing support.
• Identify potential risks and develop contingency plans to mitigate financial losses.
• Provide feedback and insights on improvements to existing recovery processes and customer management strategies.
• Engage in business development activities to explore new opportunities and expand client portfolio.
• Participate in marketing and promotional campaigns to enhance service visibility and customer engagement.
• Develop partnerships with financial stakeholders to foster business growth and development.