Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the esteemed Ramoji Rao Group, is a 62-year-old trusted financial service provider. With a strong customer focus, we offer diversified financial solutions, operating across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu with 121 branches. Our headquarters is in Hyderabad, with a dedicated team of 1,001-5,000 employees in the financial services industry. Visit us at www.margadarsi.com for more information.

Job Overview

We are seeking Development and Recovery Officers to join our team at Margadarsi Chit Fund Pvt Ltd. This is a full-time, junior-level position located in Mangalagiri, Tuni, Nandyal, Hindupur, and Kurnool. We are looking for individuals who are eager to begin their career in financial services and help us maintain our customer-centric approach. No prior work experience is required for this role.

Qualifications and Skills

• Strong negotiation skills to effectively mediate and resolve debt-related issues while maintaining customer relations.
• Proficient in customer relationship management to build trust and uphold customer satisfaction and loyalty.
• Excellent problem-solving skills to address and mitigate challenges swiftly and efficiently.
• Effective communication skills to clearly and articulately convey information to stakeholders.
• Candidate should have good communication skills.
• Experience in debt collection to manage the recovery of outstanding dues in a professional manner.
• Strong analytical thinking to interpret financial data and formulate practical recovery strategies.
• Attention to detail to ensure accurate assessment and handling of financial transactions and records.
• Adaptability and resilience in a dynamic work environment to manage changing priorities and challenges.

Roles and Responsibilities

• Engage with customers to recover outstanding payments while maintaining a positive relationship.
• Utilize negotiation techniques to develop payment plans that assist customers in resolving their debts.
• Communicate regularly with customers to provide updates on account status and arrange payment schedules.
• Collaborate with team members to ensure effective execution of recovery processes and strategies.
• Analyze financial data to support decision-making and improve recovery outcomes.
• Report on recovery activities and customer interactions to management as required.
• Maintain accurate records of customer communications and recovery actions.
• Exercise discretion and maintain confidentiality in all customer dealings.