Customer Care Executive (Lead attendance, CRM entry and conversion)

Job Description: We are seeking a motivated and results-driven Lead Generation Executive to support our Sales team in expanding our customer base and revenue. This role offers the opportunity to work in a dynamic and collaborative environment, identifying and engaging with potential clients to drive growth for Prowess Soft.

Qualifications: 

●      Bachelor’s degree or higher in business, Marketing, or Tech/Sales related field.

●      Proven experience in lead generation and sales prospecting, particularly in IT

●      Familiarity with CRM tools and lead management systems

●      Excellent communication and interpersonal skills

●      Self-motivated with a results-oriented mindset

●      Ability to work independently and as part of a collaborative team.

●      Strong organizational and time-management skills

●      Adaptability to fast-paced and dynamic work environments

Roles and responsibilities

●      Initiate outbound calls to prospective customers to introduce products or services.

●      Generate interest and build rapport to create opportunities for sales.

●      Develop a comprehensive understanding of the products or services being offered.

●      Effectively communicate product features, benefits, and unique selling points to potential customers

●      Qualify leads by assessing the needs, budget, and decision-making authority of potential customers.

●      Identify and prioritize high-potential leads for follow-up.

●      Deliver persuasive and compelling sales pitches to potential customers.

●      Address customer objections and concerns to overcome resistance and close sales.

●      Maintain accurate and up-to-date customer records in the CRM system.

●      Meet or exceed monthly and quarterly sales targets.