IT Support Engineer Responsibilities

·        Install and configure Hardware, software, networking and computer systems.

·        Troubleshoot and resolve issues with software or hardware and basic networking issues

·        Clients through steps to help them resolve their technical problems mails /outlook/Printer

·        Maintain procedures and reports that provide technical support to the entire organization.

·        Analyze records and logs to spot underlying trends and potential issues.

·        Support the implementation of new solutions or applications.

·        Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.

·        Trouble Shooting experience on Mail Client Outlook is MANDATORY

·        Working knowledge of PC and operating systems and Microsoft Office Applications

·        Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary.

·        Troubleshooting issues related to standard office softwares (MS Office Word, Xls, PowerPoint etc.) and internet client

·        Remove virus from respective desktop / laptop with the antivirus software updates.