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Customer Relationship Manager

Raipur
Full-Time
Senior: 7 to 10 years
Posted on Aug 14 2024

About the Job

Skills

Problem-solving
Customer service
Time management
Communication skills
Interpersonal skills
Negotiation skills
Sales skills
CRM software proficiency

FEMALE CANDIDATES PREFERRED FROM METRO CITIES ONLY


· Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales.

· Assist Sales to update the Sales Calls / Sales lead in Sales Module

· Maintain Inquiry log on day to day basis with proper & accurate feedback.

·Maintain good business relationship with our valuable Customers, Sales persons, other departments.

·Post Shipping & pre shipping (KYC) documents approval from the Branch Manager for smooth transition of the business.

· Handling all Customer service related responsibilities & escalation to Sales Manager / HOD's / BM

· Development of Marketing Materials/Sales Presentations to support sales and customers

· Collaborate with cross functional teams to help Sales deliver customer requests

· Responsible for preparing new prospective customer list and making cold calling accordingly.

· Daily MIS report to VP Sales.


About the company

Manorama Industries Limited is a global supplier of Cocoa Butter Equivalent (CBE), pioneer in fats and oil from Tree Borne Seeds like Sal, Mango, & Kokum Butter, and a key player in the global Shea Butter market. MIL being the best Seller of Cocoa Butter Equivalent with versatile options serves as the best option to mimic Cocoa Butter in melting profile and the SFC backed with the best compatibili ...Show More

Industry

Food and Beverage Manufac...

Company Size

501-1000 Employees

Headquarter

Raipur, CG

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