The successful candidate will work in a team atmosphere to develop and manage enterprise monitoring infrastructure and monitoring tools such as Azure and AWS Native tools and constructs, Azure DevOps, Terraform, and Elasticsearch Observability. This Candidate will also provide guidance on the best use of these tools to internal project teams. Must have strong communication and technical skills.

What you’ll accomplish:

·     Build solutions to provide monitoring patterns for various in house and off the shelf applications across the company.

·     Measure and monitor all production systems with an eye towards availability, latency, and overall system health.

·     Engage with application teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability.

·     Contribute to continuous improvement initiatives for the team and customers with a goal to provide automation and enhance client service, efficiency, and profitability.

·     Fine tune existing tools, or research, develop, and implement new tools, to deliver additional monitoring capabilities.

·     Work on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

·     Develop & Implement monitoring patterns for various in house and off the shelf applications across the company.

What you’ll bring:

·     3+ Years of Experience in system operation and software engineering

·     Experience with APM and Observability using tools such as ELK Stack, AWS CloudWatch, Azure Monitor, New Relic, Splunk, Prometheus, Grafana, Sentry etc.

·     Proven ability to lead complex initiatives/projects from inception to completion.

·     Ability to perform analysis on metrics & logs, using problem solving techniques to provide guidance on monitoring, alerting, dashboarding and visualization.

·     Ability to work with a high level of autonomy and with a globally distributed team.

·     Excellent communication skills, both verbal and written; able to explain complex technical topics to both internal and external stakeholders with ease and in remote/distributed environments.

Preferred Qualifications:

·     Hands-on experience with Elasticsearch including deployment and management of the Elastic Stack, Beats and/or Fleet Agents, APM, Dashboarding, and Reporting.

·     Hands-on experience with DevOps practices including using GIT & Developing CI/CD Pipelines.

·     Hands-on experience with Infrastructure as Code (Terraform preferred)

·     Hands-on experience with Monitoring & Log Aggregation technologies

·     Hands-on experience with cloud infrastructure such as AWS, Azure, or Oracle Cloud Infrastructure.

·     Opinions about dashboards, metrics, and SLO’s

·     Strong knowledge of cloud design patterns for monitoring, resiliency, etc.

·     Ability to understand and write code to perform various tasks related to automation & monitoring.