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Customer Support Associate

Bhopal
Full-Time
Fresher: Less than 1 year
1L - 2L (Per Year)
Posted on Jan 13 2023

About the Job

Skills

Business Process Outsourcing (BPO)

We are hiring for the customer support excecutive.

Average/Good/Excelent Fluent English Communication skills.


We have the opportunity in swiggy chat Process , Gem Voice Process and Paytm UPI, Wallet Process, Lime Road Process.


ustomer Service Associate Job Responsibilities:


Maintains customer relationship by responding to inquiries; documenting actions.

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers’ accounts.

Improves quality service by recommending improved processes; identifying new product and service applications.

Updates job knowledge by participating in educational opportunities.

Accomplishes customer service and organization mission by completing related results as needed.


If interested Please Call on this number: 8319238829


Salary is - 10k to 15k inhand..


location - Bhopal


Add - Hoshangabad Road Near Ashima Mall Chinar Fortune City Building Ground Floor

About the company

Magnum Group is managed by a team of experienced professionals with extensive international expertise in their respective areas. Headquartered in Bhopal (MP). Magnum group commenced its operations in 1993. This company is an ISO – 9001:2008, ISO – 27001:2013 certified organization registered under MPSEDC and member of NASSCOM 2000+ Staff. Magnum Super Distributor (I) Private Limited is into ...Show More

Industry

Outsourcing and Offshorin...

Company Size

11-50 Employees

Headquarter

Bhopal

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