Customer Service Representative
Bhopal
Full-Time
Fresher: Less than 1 year
₹ 9K - ₹ 15K (Per Month)
Posted on Feb 11 2023
About the Job
Skills
Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
About the company
Magnum Group is managed by a team of experienced professionals with extensive international expertise in their respective areas. Headquartered in Bhopal (MP). Magnum group commenced its operations in 1993. This company is an ISO â 9001:2008, ISO â 27001:2013 certified organization registered under MPSEDC and member of NASSCOM 2000+ Staff.
Magnum Super Distributor (I) Private Limited is into ...Show More
Magnum Group is managed by a team of experienced professionals with extensive international expertise in their respective areas. Headquartered in Bhopal (MP). Magnum group commenced its operations in 1993. This company is an ISO â 9001:2008, ISO â 27001:2013 certified organization registered under MPSEDC and member of NASSCOM 2000+ Staff.
Magnum Super Distributor (I) Private Limited is into BPO-BPM, Contact centre services/BPO (Voice/Non-Voice) Email, Chat, Inbound and Outbound, HRO Space. Currently, we Have 1200 Operational Call Centre Seats with 1700 Employees for BPO, catering to (Voice/Non-Voice), KPO, Backend Management, Utility Management, IT Hardware, Software Solutions for the sectors like Telecom, E-com, Infrastructure, Digital TV, E-Governance, CM Helpline Government, Ministry of Urban Development, Ministry of Textiles and Tech support.
Our Vision
To be the premier and preferred provider of business processing outsourcing, knowledge process outsourcing, operations & maintenance, utility management, security services in our chosen market.
Our Mission
To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
We are also into safety, security & utility management services catering majorly for all telecom giants & Multinational industrial units with a team of 1500 security personnel placed at various organizations all over Madhya Pradesh. We also take the contract for providing trained manpower, casual/contract labour, equipment and allied items to fulfil the task of such contracts. We are pleased to introduce ourselves as foremost professional consultants and contractors for the provision of safety, security, manpower management and administration to Industrial Units, Business Organizations that needs top-class services. ...Show Less
Industry
Outsourcing and Offshorin...
Company Size
11-50 Employees
Headquarter
Bhopal
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