Sales & Service Engineer
Sales & Service Engineer1
Applications
1
Applications
Coimbatore
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 20K (Per Month)
Posted on Jan 01 2024
Not Accepting Applications
About the Job
Skills
Customer Service
B2B Sales
Field service
Customer Relationship Management (CRM)
Machine Installation
Communication
Job Summary:
The person should be highly capable of maintaining a good relationship with the existing customers in their own territory by giving proper technical support and train the customer to utilize the delivered product to the fullest at the same time generate potential leads, make sales and bring in new customers in their appropriate territory.
Roles & Responsibilities:
- Should Have a Clear Understanding about the Sales Funnel (Leads, Deals and Customers) in their territory and make their daily field calls, meetings and demo’s aggressively to attain their monthly sales targets on time.
- Attend Service visits on time immediately and support the existing customers in their territory.
- Attend any new product Installation on the territory and train the customer as per the SOP.
- Make Preventive Maintenance Visits and educate customers about the service needed and to avoid any surprise breakdowns.
- Constantly maintain good relationship with the company’s existing customers by visiting all the customers at least once in a month.
- Convince customers to go with the AMC Plan and Maintain a Positive Revenue in the Service Area.
- Submit Daily/Weekly/Monthly Service Reports promptly to the Head office and Achieve Above 100% Sales Targets and Customer Satisfaction in their own territory.
Skills Required:
- Should be Graduate and have Strong engineering (Mechanical and Electrical) knowledge to understand the product technicalities to conduct machine maintenance and demo’s.
- Should have good interpersonal skills to easily engage with the customers and maintain good relationships.
- Should be a Constant learner and open to learning new things in Product Technicalities.
- Should have Good Communication Skills in English and their own Territorial language.
- Should be Humble, Patient and Polite in dealing with customers.
About the company
Manufacturers of Ferrous Particle Detector in gold jewelry. Our flagship product which is also the worlds first Ferrous particle detector machine solves one of the biggest problems in the gold jewellery manufacturing industry, also this particular product is recognized by the Government of India for their innovation and excellence. Our product precisely scans the minutest iron particle hidden in t ...Show More
Manufacturers of Ferrous Particle Detector in gold jewelry. Our flagship product which is also the worlds first Ferrous particle detector machine solves one of the biggest problems in the gold jewellery manufacturing industry, also this particular product is recognized by the Government of India for their innovation and excellence. Our product precisely scans the minutest iron particle hidden in the gold jewellery which cannot be detected with the naked eye or a magnet. Our product is used by industry's most popular Gold Jewellery Manufacturers, Gold jewellery wholesalers, Gold jewellery retailers. Magnic Technologies provide high quality product to the end customer. The machine ensures, that totally a defect free gold jewellery is delivered to the end customer, which upholds the reputation of the retailer. ...Show Less
Industry
Machinery Manufacturing
Company Size
11-50 Employees
Headquarter
Coimbatore
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