Job Overview

We are seeking a Senior US Account Manager to join our team in Ahmedabad. This is a full-time position where you will be responsible for managing and growing our US client accounts, driving business growth, and ensuring client satisfaction. The role requires effective communication skills and expertise in US accounts.

Qualifications and Skills

• Excellent communication skills
• Expertise in managing US accounts
• Proficiency in account planning to develop and execute strategic account plans
• Strong problem-solving skills to tackle client issues and drive solutions
• Analytical skills to assess account performance and identify growth opportunities
• Ability to collaborate effectively with cross-functional teams
• Experience in working with enterprise-level software solutions
• Strong organizational skills and attention to detail

Roles and Responsibilities

• Manage and grow existing US client accounts, ensuring high levels of client satisfaction
• Develop and execute strategic account plans to drive business growth
• Analyze account performance and identify opportunities for improvement and growth
• Resolve client issues and provide effective solutions to maintain strong client relationships
• Collaborate with internal teams to ensure the successful delivery of our services
• Maintain detailed records of client interactions and manage account documentation
• Provide regular updates and reports on account status and performance to senior management
• Stay updated on industry trends and best practices to provide valuable insights to clients