Job Overview

Full-Time Telemarketing Specialist position at lsd in Ernakulam, Kerala, India. Salary range: Competitive. Junior level position with 1 to 3 years of experience.

Qualifications and Skills

• 1-3 years of experience in telemarketing or sales
• Strong communication and interpersonal skills
• Proven track record of successful sales or lead generation
• Familiarity with CRM systems and telemarketing tools
• Self-motivated and target-oriented
• Ability to work well in a team environment
• Proficient in using social media platforms for marketing purposes
• Excellent problem-solving and negotiation skills
• Attention to detail and ability to multitask

Roles and Responsibilities

• Contact potential customers via telephone to promote our products or services
• Generate leads and drive sales through outbound calls
• Identify and qualify prospects, understanding their needs and providing appropriate solutions
• Build and maintain a strong customer database
• Meet individual and team targets on a monthly basis
• Provide excellent customer service and assist customers in resolving any queries or concerns
• Update and maintain accurate records of all interactions in the CRM system
• Collaborate with the sales and marketing teams to optimize campaign performance