Company Overview

LMV Financial Services Pvt Ltd is a leading financial services company with a vision to provide affordable loans with affordable interest rates to those in need. With a focus on customer satisfaction, LMV Financial Services has achieved significant success in the market. In addition, the company has expanded its services to include insurance broking. With a growing customer family, LMV Financial Services is dedicated to making a positive impact on people's lives.

Job Overview

We are looking for a Coustmore Compliance Specialist to join our team at LMV Financial Services Pvt Ltd. As a Coustmore Compliance Specialist, you will be responsible for ensuring that our customer compliance processes are followed accurately and efficiently. This role requires strong communication skills, attention to detail, and a thorough understanding of customer compliance regulations. The position is full-time and based in Hyderabad, Telangana, India. The ideal candidate will have 1 to 3 years of experience in customer compliance.

Qualifications and Skills

• Excellent communication skills, both verbal and written
• Fluency in English, Hindi, and Telugu
• Strong attention to detail and problem-solving skills
• Experience in drafting professional emails
• Customer service mindset and a strong commitment to customer satisfaction
• Knowledge of customer relationship management (CRM) systems

Roles and Responsibilities

• Ensure compliance with customer-related regulations, policies, and procedures
• Develop and implement customer compliance processes
• Conduct regular audits and reviews to identify compliance issues
• Provide training and support to employees on customer compliance matters
• Investigate and resolve customer compliance complaints
• Maintain accurate and up-to-date records of customer compliance activities
• Stay up-to-date with current customer compliance regulations and industry best practices