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Customer Success Manager

New Delhi
Full-Time
Mid-Level: 3 to 5 years
4L - 8L (Per Year)
Posted on Jul 30 2024

About the Job

Skills

Customer Relationship Management
Communication Skills
Empathy
Problem-Solving
Product Knowledge
Client Relations

Handle and resolve customer escalations.

Get the payments from customers as per the project stages.

Ensure that the project gets handed over within the timeline without any delay.

Keep the client happy whatever situation may arise.

Visit the site whenever necessary to ensure that you are up to date with the progress.

Conducting project briefings for turnkey partners.

Awarding projects to selected turn-key partners as per approval of the reporting manager.

Handling and resolving queries of turnkey partners.

Raising payment request of turnkey partner as per design stage completion and terms &

conditions.

About the company

Transform your outdoor spaces such as terraces, lawns and backyards to enjoy with your friends and family and host small get togethers at your home. LifeWall transforms your outdoor spaces by designing and transforming them with the help of professional designers and execution team of engineers and installers.

Industry

Architecture and Planning...

Company Size

11-50 Employees

Headquarter

New Delhi

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