LetsDressUp is India's fastest-growing fashion-tech company in India. We are India's most size-inclusive brand with sizes available in XS to 8XL across all styles. Our data-led customer-first approach has been the pillar of our success in achieving the growth and love of our users. We are an environment-conscious fashion brand working on zero dead inventory model.

LetsDressUp was selected as the top 12 start-ups in the SEA out of 1500 start-ups. We are honored to have been featured in the Hindustan Times, Economic Times, etc. We are backed by the biggest and most popular VCs in the country - Titan Capital and marquee angels.


Key responsibilities: 1. Develop and implement customer success strategies and orientations for LetsDressUp clients2. Analyze customer data to identify customer needs and trends and suggest solutions3. Ensure customer satisfaction by providing effective communication, client interaction, and client relationship building4. Solve customer problems and address customer complaints quickly and efficiently5. Monitor customer success across products and services6. Create and update documentation for customer success processes and procedures7. Develop feedback loops to solicit customer feedback and obtain customer insights8. Identify areas for improvement in customer success and develop strategies to address those areas

LetsDressUp (LDU)