Customer Success Executive
Customer Success Executive177
Applications
177
Applications
Bangalore
Full-Time
Fresher: Less than 1 year
₹ 3L - ₹ 4.5L (Per Year)
Posted on Feb 08 2023
About the Job
Skills
Communication
Problem Solving
Interpersonal Skills
- Handle the queries and concerns received by the investors and educate them with the correct process.
- Resolving customer complaints brought to your attention.
- To get thorough with the customer service process and products in depth understanding.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- A minimum of 6 months experience.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Basic computer skills, preferred if worked on any resolution systems.
- Knowledge of mediation and conflict resolution techniques is preferable.
About the company
We are solving the problem of good quality and safe alternatives to existing investing and passive income options.
We are a Bengaluru-based startup enabling people to buy, own and rent equipment to pre-vetted companies and earn monthly rentals. Our marketplace model connects potential investors with businesses requiring capex and our proprietary OS enables seamless transactions with transparenc ...Show More
We are solving the problem of good quality and safe alternatives to existing investing and passive income options.
We are a Bengaluru-based startup enabling people to buy, own and rent equipment to pre-vetted companies and earn monthly rentals. Our marketplace model connects potential investors with businesses requiring capex and our proprietary OS enables seamless transactions with transparency being at the heart of it.
We've iterated and built this product after working with experts, consultants and 1000s of our investors. From our own custom due diligence and risk management process to our payments and collections stack, everything is built in-house. We have built leasing as our use case and it has received tremendous traction in our private beta. Leaf Round is now live for public!
Check out the platform or reach out to anyone from Leaf Round to know more. ...Show Less
Industry
Financial Services,Invest...
Company Size
11-50 Employees
Headquarter
India
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