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Customer Success Manager

Gurgaon
Full-Time
Junior: 1 to 3 years
30,000 - 40,000 (Per Month)
Posted on Apr 20 2023

About the Job

Skills

Communication Training
Customer Service
Analytical Skills
Customer Success

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. 

 

Responsibilities

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals


Qualifications

  • Bachelor's degree or equivalent experience
  • Experience in customer success
  • Strong written and verbal communication skills
  • Detail oriented and analytical
  • Demonstrated ability to increase customer satisfaction

About the company

Larix Technologies is a top-tier startup investor and technology solutions provider. Over the last eight years, we have actively invested in and partnered with 80+ tech startups. We help emerging entrepreneurs execute their big ideas and transform them into celebrated stories.Leveraging our extensive experience in Web, Mobile, Cloud, hosting, Chatbot and Internet of Things (IoT), we help businesse ...Show More

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Gurugram,

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