Job Title: Service Engineer

Location: Ashok Nagar, Chennai.

Qualification: ECE/ EEE/ E&I

Experience: 0 to 1 Year

Gender: Only Male

General Description:

The successful applicant will provide a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on- site installation, validation and commissioning of Our Products like Radio Remote Controls and Customized products. The position will also include duties related to service coordination, customer technical support and cross-functional team member support, field application gathering and cross functional sales.

Roles and Responsibilities:

1. Provide on-site installation, validation and commissioning of Electrical & Electronics Panels & Equipment

2. Perform hands-on on-site troubleshooting, service and repair to understand the Electrical Diagrams

3. Do PCB Board level Debugging & repair

4. Provide high level technical support to external customers at their location

5. Provide on-site training to the customers

6. Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales

7. Develop Service technical documentation

8. Create and maintain service information in the company enterprise database

9. Timely and professionally handle field service calls and issues arising from the field service visits

10. Timely complete and submit all required paperwork

11. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

12. Other duties commensurate with the capabilities of a Field Service Engineer.