Company Overview

Kruti Coffee, a social enterprise under Kruti Retail Ventures LLP, was established in 2013 by three medical professionals to impact the coffee growers of Koraput, Odisha. The enterprise is based on C K Prahlad's Fortune at the Bottom of the Pyramid model and focuses on making coffee farming sustainable for its tribal and organic producers. Kruti Coffee has also expanded to a retail chain of coffee houses in India that serve coffee made from Arabica beans grown in Koraput. Headquartered in Bhubaneswar, Kruti Retail Ventures LLP operates within the Food and Beverage Services industry with a team of 11-50 employees. More information can be found on our website at www.kruticoffee.com.

Job Overview

We are seeking an experienced and dynamic Cafe Manager to join our team at Kruti Coffee in Mumbai. The ideal candidate will have a minimum of 4 years of relevant work experience and will be responsible for overseeing daily cafe operations, ensuring exceptional customer service, and driving the business's success. This is a Full-Time, Mid-Level position in a fast-paced and engaging environment.

Qualifications and Skills

• Previous experience in managing a cafe or similar establishment for at least 4 years.
• Strong customer service skills to ensure a high-quality experience for all patrons.
• Proficiency in inventory management to keep track of supplies and reduce waste.
• Staff supervision experience to effectively manage, train, and motivate team members.
• Basic financial management skills for handling budgets, sales, and other financial transactions.
• Vendor management experience to coordinate supply orders and maintain good relationships.
• Proven team-building skills to foster a positive and collaborative work environment.
• Passion for coffee and knowledge of various brewing techniques and specialties.

Roles and Responsibilities

• Oversee daily operations of the cafe, ensuring smooth and efficient service.
• Maintain high standards of customer service and ensure customer satisfaction.
• Manage inventory, including ordering supplies and minimizing waste.
• Supervise staff, including scheduling, training, and conflict resolution.
• Handle financial responsibilities, such as cash management, budgets, and sales targets.
• Engage in vendor management to ensure timely and quality supply procurement.
• Foster a positive team environment through effective team-building strategies.
• Promote and maintain the brand image of Kruti Coffee within the community.

Interested candidates can send resume to 7978074044 or hr@kruticoffee.com