Key Responsibilities:

• Handle inbound and outbound calls to potential and existing customers.
• Provide information about the company’s products/services and address customer inquiries.
• Generate leads and schedule appointments for the sales team.
• Maintain and update the customer database with accurate and relevant information.
• Follow up with customers for feedback and ensure customer satisfaction.
• Achieve daily/weekly/monthly targets as assigned.

Skills and Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Excellent verbal communication skills in [Specify Languages].
• Strong persuasive and negotiation skills.
• Ability to handle rejection and remain motivated.
• Basic computer knowledge, including familiarity with CRM tools.
• Prior experience in telecalling or customer service is a plus.

Key Competencies:

• Customer-focused approach.
• Positive attitude and enthusiasm.
• Ability to work in a team as well as independently.
• Good time-management and multitasking skills.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunity for growth and skill development.
• Friendly and supportive work environment.