This role is responsible for application support, Support is responsible for user account management, user access review, batch monitoring, Autosys, Control-M, Log Analysis, investigate Root cause analysis. troubleshoot and fix any application issues. Candidate will also be accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality and new activity in transit.

Effective working relationships with all functional units of the organization, Working ability to effectively recognize and manage interpersonal communication needs,Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary, Excellent interpersonal skills in areas such as teamwork and facilitation, Able to work independently or as part of a team and be flexible as per business needs.

Daily Production monitoring, Process follow-up, Regular Interactions with Developers and infrastructure teams.

Responsible for handling Incident reporting, Intract with Control tower, problem analysis, Request management and Knowledge of Release/Change management.

Advanced skill in configuring and supporting applications, Strong debug/troubleshooting skills, Advanced ability to research, analyze and recommend improvements.