Company:                MATHEMATICAL COMPUTING SOFTWARE COMPANY

Position Title:         APPLICATION ENGINEERING MANAGER

Location:                  BANGALORE, KA

Reports To:              APPLICATION MANAGER HEAD

Description:            

We are seeking an experienced leader to manage a team of Application Engineers (AEs) located in our Bangalore and Delhi offices. These AEs are pre-sales engineers who closely collaborate with members of the sales & marketing organizations to build account strategies and engage with customers to enable their success by guiding them throughout a technically complex selling and solution adoption process. The team consists of AEs with expertise and experience ranging across multiple application domains including AI, Wireless/5G, Electrification, Autonomous Systems, Mechatronics, Signal Processing, and Control Design and engages with customers across a wide range of industries.

                                     This role is based in Bangalore and will report to the Head of India Application Engineering. In this role, you will work closely with the India leadership team, the local sales & marketing teams and the global technical, development and marketing teams to maximize the effectiveness of your team. As an Application Engineering Manager, you will need to have a strong industry background and preferably customer-facing experience to be able to understand and lead the team on delivering customer value with MathWorks solutions and services.

Responsibilities:    

·        Lead a team of Application Engineers in executing on the Sales team’s goals and strategy, enabling customer success through a deep understanding of MathWorks tools, and building technical and management networks at key customer locations.

·        Hire and ramp up new Application Engineers as the need arises.

·        Provide coaching and guidance on customer relationship management, responsiveness, and teamwork in providing technical support to our customers. Provide ongoing coaching to team members to ensure their growth and development.

·        Collaborate with the Sales and Marketing teams and leadership to help grow the business.

·        Establish and evolve effective business and team goals, strategies and processes through collaboration with the local and global leadership teams.

·        Personally engage in select customer activities and manage select customer relationships.

·        Experience engaging in thought leadership through publications and or public speaking opportunities eg: Seminars, conferences is a plus

Qualifications:                 The incumbent should possess strong verbal and written communication

·        A bachelor's degree and 12 years of professional work experience (or equivalent experience) is required. 5 years management experience is required.

Additional Qualifications:

·        Knowledge of the R&D processes of hardware and software systems

·        Understanding the value of MATLAB/Simulink (or similar products) to our various industry verticals is essential

·        Proficient in professional leadership, managing direct reports, and developing high performing technical teams

·        Experience managing a team of five plus direct reports

·        Customer and business savvy

·        Strong conflict resolution skills

·        Excellent verbal and written communication skills

·        Regular travel within India and occasional international travel, including to MathWorks headquarters in the US is required

·        Experience working in cross-functional teams in a collaborative manner

Relocation:              YES