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Customer Specialist, Sales Executive

Madurai
Full-Time
Executive: 10 to 30 years
10K - 40K (Per Month)
Posted on Aug 19 2024

About the Job

Skills

Product knowledge
Excellent communication skills
Problem-solving abilities
Empathy towards customers
Patience
Time management
Conflict resolution
Attention to detail

Job Title: Sr. Customer Specialist, Sales Executive, Team Leader

Location: Chinna Chokkikulam, Madurai (Onsite) 

Exp: 1+ Years


Job Summary:

You will provide information to our potential customers regarding a variety of products and

services offered by clients. You’ll play a key role in increasing our sales revenue through

excellence in customer service and an informed, consultative approach to selling and client

conversion, refer more duties to apply telesales jobs in Madurai earlier.

Roles & responsibilities:

• Firstly, you’ll work as individual contributor,

• Build and manage productive and also professional relationships with Madurai clients using

telephonic and/or video conversations

• Ensure clients are using and deriving benefit from client,

• Ensure products/services in clients e-catalog are accurately defined

• Prompt resolution of Tamil Nadu client complaints,

• Assist the Madurai field sales team in achieving revenue and client retention targets by

systematic follow up & time bound closures

• Lastly, Daily telephone/video calls with clients.

Qualification:

• Any Graduate / Post graduate candidates can apply.

• Good if I have 6+ months of experience in the field of TeleSales, Telemarketing.

• Basic computer skills and software knowledge of MS office,

• Moreover, able to talk on phone with ease and confidence,

• In addition, you should be confident and friendly with customers.


About the company

IT service

Industry

IT service

Company Size

51-200 Employees

Headquarter

madurai

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