Company Overview

KBS Travels Pvt Ltd is a leading travel agency based in Delhi, specializing in air ticketing, hotel bookings, car rentals, holiday packages, and visa services. We offer both affordable and luxury travel packages to a variety of domestic destinations like Leh Ladakh, Goa, Manali, Kerala, Andaman & Nicobar Islands, and international destinations including the Maldives, Dubai, Thailand, Phuket, Krabi, Europe, Malaysia, and Singapore. With a dedicated team of 51-200 employees, we cater to business travelers, couples, and groups. For more details, visit our website at www.kbstravels.com.

Job Overview

KBS Travels Pvt Ltd is seeking a Ticketing Executive to join our dynamic team in Delhi on a full-time basis. The candidate will be responsible for handling various aspects of air ticketing, ensuring a seamless travel experience for our customers. The ideal candidate will possess exceptional communication skills and extensive knowledge in tour booking, flight planning, and travel management.

Qualifications and Skills

• Proven experience in tour booking with a deep understanding of travel planning and arrangements.
• Excellent communication skills, both written and verbal, to interact effectively with clients and vendors.
• Comprehensive knowledge of flight planning and the ability to manage complex itineraries efficiently.
• Strong organizational skills with the ability to handle multiple bookings and requests simultaneously.
• A keen eye for detail to ensure accuracy in ticketing and travel documentation.
• Proficiency in travel management software and other related tools.
• Ability to provide superior customer service and manage client expectations effectively.
• Experience in hotel booking and arranging accommodations to meet client needs and preferences.

Roles and Responsibilities

• Handling air ticketing for both domestic and international travel, ensuring timely bookings and confirmations.
• Assisting clients with travel planning, providing expert advice and recommendations to enhance their travel experience.
• Managing and coordinating travel arrangements, including flights, hotels, and ground transportation.
• Monitoring and ensuring compliance with travel policies and regulations.
• Providing prompt and efficient customer service to address client queries and concerns.
• Updating clients on flight schedules, cancellations, and other changes in a timely manner.
• Maintaining accurate records of bookings, cancellations, and refunds.
• Collaborating with other team members to deliver seamless service and support for group travel arrangements.