Experience required: 1-9 years of relevant experience

Working days: 5 Days T&C Location: Noida

Interview Type: F2F interview- Candidate Within Delhi Virtual interview- Candidate outside Delhi

Compensation: Up to 4 LPA – 5 LPA (Fixed) and 4 LPA Variable (Average 10-30% of hike could be provided on the current / previous Fixed Salary)

Role Summary

We are looking for an Admission Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admission Counsellor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles and Responsibilities

• Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/ Institutes

• Providing in – depth information to prospective learners, this includes counselling through phone, email, chat and social media.

• Identifying references through the existing customer base to increase the sales pipeline.

• Details pertaining to lead discussions & conversion should be updated real time on CRM (Salesforce) software.

• Responsible for Adherence of the inside sales process, tools and data management.

• Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

• Handle Objections and Price Negotiations in order to generate Sales Revenue.

• Maintain Effective communication till the time learner is onboarded.

Skills Required

• Excellent written and spoken communication skills (English proficiency).

• Strong sales bent of mind, in order to understand and effectively communicate what we are offering to its prospective students and close applications.

• Approachable and vibrant personality.

• Ability to approach any situation with patience and very strong empathy.

• Passion to deliver the highest levels of customer service at all times.

• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.