Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

Train, supervise and support office staff, including receptionists, security guards and call center agents

Schedule shifts

Ensure timely and accurate customer service

Handle complaints and specific customers requests

Troubleshoot emergencies

Monitor stock and order office supplies

Ensure proper mail distribution

Prepare and monitor office budget

Keep updated records of office expenses and costs

Ensure company’s policies and security requirements are metProven work experience as a Front desk manager or Reception manager

Hands on experience with office machines (e.g. fax machines and printers)

Thorough knowledge of customer service, office management and basic bookkeeping procedures

Proficiency in English (oral and written)

Solid knowledge of MS Office, particularly Excel and Word

Excellent communication and people skills

Good organizational and multitasking abilities

Problem-solving skills

High School diploma; additional certification is a plus oven work experience as a Front desk manager or Reception manager

Hands on experience with office machines (e.g. fax machines and printers)

Thorough knowledge of customer service, office management and basic bookkeeping procedures

Proficiency in English (oral and written)

Solid knowledge of MS Office, particularly Excel and Word

Excellent communication and people skills

Good organizational and multitasking abilities

Problem-solving skills

High School diploma; additional certification is a plus