Job Overview

Kaarlo Training & HR Solutions Pvt. Ltd. is seeking a highly motivated Front Office Manager to join our team in Tiruchirappalli. This is a full-time position suitable for freshers, with a required work experience ranging from 0 to 1 year. The Front Office Manager will be responsible for managing the front office operations and ensuring superior customer service.

Qualifications and Skills

• Excellent customer service skills (Mandatory skill).
• Strong communication skills to effectively interact with clients and team members.
• Exceptional organizational skills to manage multiple tasks and responsibilities efficiently.
• Problem-solving abilities to address client and administrative issues promptly.
• Leadership qualities to guide the front office team and ensure smooth operations.
• Time management skills to prioritize tasks and meet deadlines.
• Keen attention to detail to ensure accuracy in all front office activities.
• Ability to multi-task and handle various office duties simultaneously.

Roles and Responsibilities

• Oversee and manage the front office operations, ensuring a welcoming and professional environment.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Coordinate with various departments to ensure seamless communication and workflow.
• Maintain accurate records and manage administrative tasks such as scheduling, filing, and correspondence.
• Lead and supervise the front office team, providing guidance and support as needed.
• Implement and maintain office procedures and policies to ensure operational efficiency.
• Manage appointments and meetings, ensuring all arrangements are in place and schedules are adhered to.
• Handle incoming calls and emails, directing them to appropriate personnel and ensuring timely responses.