Job Overview

We are seeking a Mid-Level Branch Manager for our Thanjavur location. This is a full-time position that requires strong leadership, problem-solving, and customer service skills. The ideal candidate will manage branch operations, drive sales, and ensure excellent customer service.

Qualifications and Skills

• Leadership (Mandatory skill): Proven experience in leading and motivating a team to achieve set goals and objectives.
• Customer service (Mandatory skill): Strong capability in providing exceptional customer experiences and resolving issues efficiently.
• Problem-solving (Mandatory skill): Ability to identify, analyze, and solve complex issues in a timely manner.
• Sales management: Experience in developing and implementing sales strategies to meet and exceed revenue targets.
• Financial management: Proficiency in managing budgets, financial planning, and ensuring the financial health of the branch.
• Team building: Expertise in creating, developing, and maintaining a cohesive and high-performing team.
• Communication: Excellent verbal and written communication skills to effectively interact with clients and team members.
• Strategic planning: Capability to develop long-term plans that align with company goals and market demands.

Roles and Responsibilities

• Oversee daily operations of the branch to ensure seamless functionality and exceptional service delivery.
• Develop and implement effective sales strategies to achieve branch targets and enhance market presence.
• Monitor and manage the branch's financial performance, including budgets, expenses, and profitability.
• Recruit, train, and supervise staff, fostering a positive and productive work environment.
• Build strong relationships with clients and address their needs to ensure customer satisfaction and loyalty.
• Analyze market trends and competitor activities to identify opportunities and threats.
• Ensure compliance with company policies, procedures, and regulations.
• Prepare and present regular reports on branch performance and actionable insights to senior management.