Company Overview

JVW Technologies is a leading human resource services provider in India, offering a wide range of services such as Recruitment, Performance Management, Organizational Structure Management, HR Process improvement, and Background verification services.

Job Overview

Customer Care Officer role at JVW Technologies, a leading human resource services provider in India. Full-Time position in Bangalore Urban with less than 1 year experience required. Salary range: Competitive. Employee count: 2-10.

Qualifications and Skills

• Excellent English communication skills+ Any regional langugae
• Ability to handle stressful situations with patience
• Experience in telecalling, customer support, BPO, voice process, or contact centers
• Strong problem-solving skills
• Customer-oriented approach

Roles and Responsibilities

• Handle customer inquiries via phone, email, and chat
• Provide information about products and services
• Resolve customer complaints and issues
• Maintain a positive, empathetic, and professional attitude towards customers