Company Overview

J Technologies India Private Limited is a GPS manufacturer selling GPS, reverse camera, and parking sensor products. Based in Chennai with a focus on innovation and customer satisfaction. Visit http://www.jtrack.in/index.php for more information.

Job Overview

Support Coordinator at J Technologies India Private Limited - GPS manufacturer, responsible for providing customer service, technical support, and troubleshooting for GPS, reverse camera, and parking sensor products. Full-time role with 1 to 3 years of experience. Job location in Chennai and Coimbatore. Join a team of 11-50 employees in a dynamic work environment.

Qualifications and Skills

• Customer service experience in a related industry
• Strong problem-solving skills to resolve customer issues efficiently
• Excellent communication skills to interact with customers and internal teams effectively
• Proficiency in Hindi to assist Hindi-speaking customers
• Background in Electrical Engineering or Electronics
• Technical support experience with knowledge of Global Positioning System (GPS) technologies

Roles and Responsibilities

• Provide exceptional customer service to clients regarding GPS, reverse camera, and parking sensor products
• Offer technical support and troubleshooting assistance to customers facing product issues
• Coordinate with internal teams to resolve customer queries and issues effectively
• Maintain accurate records of customer interactions and transactions for future reference