AR Caller Job Description

Uncover the key aspects of the AR Caller job role and how it contributes to the seamless functioning of healthcare revenue cycles.

Job Brief

• The AR Caller, or Accounts Receivable Caller, plays a vital role in the healthcare revenue cycle.
• Responsible for contacting insurance companies and patients to follow up on outstanding medical claims.
• Navigates complex billing and coding processes to ensure accurate reimbursement for healthcare services.

Responsibilities

• Initiate calls to insurance companies for claim resolution and follow-up.
• Address patient inquiries regarding billing issues and provide clear explanations.
• Collaborate with internal teams to resolve discrepancies and expedite claims processing.
• Maintain detailed records of interactions and claim statuses for accurate reporting.
• Adhere to industry regulations and compliance standards in all communication and documentation.