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Customer Support Executive

Mumbai
Full-Time
Junior (1 to 3 years)

About the Job

Skills

Customer Service

Job Role:

Callouts to existing customers as well as prospective customers

Taking follow-up and converting leads into sale

Resolving queries and issues related to the products and helping the customer to place the order

Keeping records of customer interactions

Suggesting and helping for choosing the best product based on customers requirements.

Achieving daily and monthly sales target. 

About the company

Join Ventures, house of D2C brands for celebrations, is building leadership through its growing portfolio of brands, including IGP.com – India’s largest D2C platform for occasions; Interflora India – India’s largest D2C brand for premium flowers; IGPforBusiness - leading B2B2C partner for reward management and corporate gifting; and Masqa-aimed at creating India’s leading D2C brand for I ...Show More

Company Size

1,001-5,000 Employees

Headquarter

Mumbai

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